Recruit, select, train, assign, schedule, coach, counsel and discipline employees

Long-term planning to create initiatives that further the institute overall goals

Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits

Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives

Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue

Analyze process workflow, employee and space requirements and equipment layout implement changes

Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures complying with legal regulations

Manage staff levels, wages, hours, contract labor to revenues

Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees

Work closely with management on all diversity initiatives involving recruitment to ensure fairness in hiring practices

Use various methods to recruit and network with potential candidates including social media platforms, networking events and job fairs

Conduct preliminary interviews with recruits to gauge interest, personality and salary requirements

Provide feedback to management about details regarding applications

Using standardized screening techniques, Assess the skills, qualifications and experience of potential candidates

Supports Talent Acquisition Specialist for processes by administering tests, scheduling appointments, conducting orientation, maintaining records and information.
Coordinates job posting details for new approved positions on the career website and niche job boards. Provides weekly updates to TAP team on posting locations and adjust accordingly
Supports the coordination and collection of references and pre-hire assessments as requested.
May perform other duties as assigned.

Set goals for performance and deadlines in ways that comply with coachings plans and vision then communicate them to subordinates

Organize workflow and ensure that employees understand their duties or delegated tasks

Monitor employee productivity and provide constructive feedback and coaching

Prepare and submit performance reports and pass on information from upper management to employees and vice versa

Receive clients/students and greet them courteously, listen, investigate history a student and details their queries provide teachers , assignments and costs information to them in detail.
Ensure excellent services standards and maintain high customer satisfaction through proper communication with clients and students

Manage incoming inquiry and complaint calls, and walk in customer about any kind of inquiry about products and services.

Make slips, receive the cash from the clients/student

Make cash summaries daily for the shift and deposit the cash along with cash summary in accounts department, to update the financial records.

Internship